FAQ

 

General Info

All Sunday Feel products are handcrafted. We do our best to source all our materials locally, and use recycled materials when possible. Please allow 1-3 weeks for your order to be processed and shipped, as some of our items are made to order. Due to the handmade nature of the process, note that there may be slight variations from each piece. Each piece is unique to it's wearer.

Recycled / Reclaimed

All of our casted silver pieces contain a mix of new silver & recycled silver. We source as much recycled silver as possible, & the percentage of recycled silver in each piece is determined by our findings, which is different every time. Our reclaimed items, are rescued from scrap bins of discarded jewelry, giving them new life.

  

Shipping

All orders are shipped via Canada Post. Shipping within Canada is via XpressPost with tracking, and price ranges from $14-18 depending on weight and shipping location. Shipping to United States is via Canada Post and price ranges from $12-18 depending on weight. International orders are at a flat rate of $22. For any special shipping requests, please contact us!

 

Exchanges / Returns / Repairs

We hope that you love your Sunday Feel jewelry but if for any reason you are not satisfied, please contact us at shopsundayfeel@gmail.com. Exchanges must be made within 7 days of purchase or within 7 days upon arrival.  Returns must be made within 7 days of purchase or 7 days upon arrival. Items must be returned in it's original condition and packaging, and sent by trackable mail. Please note that Sunday Feel will not be responsible for these shipping costs. All sale items are final.

Please email us about repairs or damages. There may be a fee for repair and will be determined on a case by case basis.

 

Jewelry Care

It is in the nature of brass and silver to darken over time. We encourage you to embrace these naturally occurring processes. However, if you would like to restore your jewelry to it's original state, you may buff the jewelry with the specially treated cloth that is included with online orders. Alternatively, you can mix baking soda with lemon juice, and scrub with a brush to remove tarnish.

 To keep jewelry in it's best condition, please store your jewelry in a plastic zip lock bag. Remove jewelry before showers, and do not let your jewelry come in contact with creams/lotions, sweat, liquids, hairspray, perfume, water or oily fingerprints.